Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30-days after receiving your item to request a return. 

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note that returns will need to be sent to the following address and you are responsible for the shipping costs and the tracking of your return:

Remin Kart-a-Bag

Attn: Returns

510 Manhattan Road

Joliet, IL 60433

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (minus any shipping cost) within 10 business days. Please remember it can take some time for your credit card company to process and post the refund.

You can always contact us for any return question at sales@kart-a-bag.com.